FAQ- JustTileSetters

Yes! Customers can browse through our list of tile setters free of cost. Just enter your Zip code and search the best tile contractor in your area.
 

We are giving you a free cost estimate or tentative pricing if you answer a few questions. This gives you an idea of how much will be the cost for remodeling your kitchen, bathroom, or any tile flooring job.
 

You can choose multiple service provider in your area so that you can compare the estimate from them. Usually all our Tile contractors will call back in 24 hours . If you still face any issue you can write to us on [email protected].
 

To delete your account, log in to your account and navigate to the settings or account page. Look for the option to delete your account and follow the prompts to confirm your decision.

All of your personal information associated with your account, including your name, email address, and any other identifying information that you have provided to us, will be permanently deleted from our system. Any data you uploaded to our platform or associated with your account will also be deleted.

The Justtilesetters App is a mobile application designed to connect tile contractors with customers who need tile installation or repair services. It simplifies the process of finding qualified tile contractors and streamlines communication.

The Justtilesetters App operates in two main sections: one for tile contractors and another for customers.

• For Contractors: Tile contractors can create profiles, showcase their work through portfolios, and manage their services. They can receive callback requests from potential clients, respond to inquiries, and schedule appointments.

• For Customers: Customers can search for tile contractors based on various criteria such as location, zip code, ratings, and reviews. They can view contractor profiles, browse portfolios, request quotes, and schedule appointments directly through the app.

The app is designed to facilitate seamless interaction between customers and contractors, ensuring a smooth process from search to project completion.

Our app is available for download on both iOS and Android devices. To get started, visit the App Store if you have an iPhone or the Google Play Store if you have an Android device. Search for 'Justtilesetters,' then download and install the app. Once installed, you can create an account or log in to start using our services.

Yes, after completing a project with a tile contractor, you'll have the opportunity to review and rate their services within the app. Your feedback is valuable as it helps other customers make informed decisions and assists contractors in building their reputations. To leave a review, navigate to the 'Completed Projects' section in the app, select the contractor you worked with, and provide your rating and comments.

As a customer, open the app and select the 'Customer' option. From there, you can search for tile contractors using various filters such as location, zip code, ratings, and reviews. Browse through the contractor profiles to view their portfolios, read customer feedback, and request a callback for further discussion or to schedule a consultation.

No, but JustTileSetters will be happy to refer you to a list of independent tile setters and local professionals who can assist you with your tile and stone installation. However, JustTileSetters does not guarantee these installations or the accuracy of any information provided by the installers and accepts no responsibility for the quality or timeliness of the installation or any inaccuracies or omissions in the information provided. In no event may JustTileSetters be held liable for any incidental or consequential damages for any installation or information concerning installation.

 

Depending on the product being installed and the installation area, each project is unique and may require different tools to complete the job. If you have questions please contact us at [email protected]

Each tile project is unique and will depend on a few different things: the product being used, the space where the product is being installed, and how much time was spent on prep & layout. 

It is recommended to order 10%-15% extra product based upon pattern layout to accommodate for cuts and repairs. Availability and style of tiles are always changing so having an extra box or two on hand is highly recommended. Do check with your contractor .

The more complex your pattern becomes, the greater percentage of overage should be considered. We recommend consulting with your tile installer to determine the accurate amount of material needed for your project.

 

Tile can be heavy prior to installation, use proper lifting techniques to avoid injuries. When cutting tile, JustTileSetters recommends the use of safety goggles and other safety equipment as necessary. 

There are multiple considerations when determining your grout joint. These include, but are not limited to:

  • Appearance
  • Maintenance
  • Traffic
  • Finish/Edges
  • Material

The difference between sanded and unsanded grout is silica sand. The sand acts as a filler and adds strength for application in grout joints larger than 1/8 inch. Unsanded grout is for grout joints 1/8 or smaller. The width of your grout joint will determine what grout should be used. Both sanded and unsanded will work in 1/8 grout joints. Suggested grout and finish may be contingent upon the material types, such as polished marble, travertine, and glass.

Grout is as much a personal option as selecting your tile. We can make suggestions based on what's commonly used but we strongly suggest that you select the color that is right for you and your design objective.

 

Many variables can affect the time needed for this set, mastic, and floor mix to properly cure. We recommend waiting 24 hours before allowing traffic on any recently installed tile.

As defined by ANSI (American National Standards Institute) standard A108.02, Section 4.3.7: "Lippage refers to differences in elevation between edges of adjacent tile modules." In other words, there is often a difference in height between tiles that touch one another, which creates a warped ridge surface that isn't completely flat.

There are a few steps tips for installing large format tiles that will help avoid lippage:

  • The Tile Shop offers products and tools, such as the Raimondi System and Leveler, to determine if your subfloor is flat enough to receive tile. If it is not flat, you'll need to replace the subfloor. Replacing the subfloor will vary depending on the material of the floor so we recommend speaking with a Tile Shop Associate in regards to your specific project before moving forward.
  • Create a grout joint that securely holds your tiles in place. It's recommended to have a minimum width of 3/32 inches between adjacent tiles because the closer the edges, the more the lippage will be accentuated by any abrupt changes in plane.

The Tile Shop recommends using a non-acidic, anti-bacterial cleaner for man-made materials like ceramic and porcelain as well as natural stone materials

For unexpected situations such as this, we always consider saving at least one box of tile depending on the size of your project; this is because tile dye lots change and may not be available if you need a replacement. Always use proper safety equipment including eye protection. We suggest removing all grout around the damaged tile before removing it. Using a hammer, strike the tile in the middle, fracturing into small pieces. Utilizing a power scraper, strike tile from the sides. Be careful not to damage any tile surround the damaged piece

Back buttering during the installation process will fill in the holes on the backside of travertine stone and is highly recommended.

Holes can be filled on the surface of travertine tile with Tenax Natural Stone Filler. Tenax Natural Stone Filler is a two-part resin that comes in a wide array of colors to match your stone.

Yes, we highly recommend sealing your grout. Unsealed grout is more vulnerable to stains and will most likely need to be replaced over time. Be careful not to clean your grout with harsh acidic cleaners to avoid stripping the sealer on the grout.

The first step to protecting your investment is to seal the stone with the right sealer. Once this has been done, remember to use a PH balanced cleaner, such as Grout and Tile Neutral Cleaner and/or Anti-bacterial cleaner. Never clean with any type of acidic cleaner as this could strip the sealer over time. Acid can also etch the polished natural stone. We also suggest using these neutral products to maintain the grout joints on any ceramic, porcelain, or glass tiles

When properly maintained, the sealer should have a lifespan similar to what is stated on the label, however, this will vary depending on the traffic and use of the space where the tile is installed. For a general idea, Premium Gold and Enhance & Seal can last up to 15 years with proper care. The easiest way to determine if your stone or grout needs to be re-sealed is to lightly spray it with water. If the water beads on the surface, the stone and/or grout is still in good condition. If the water is absorbed, the sealer should be reapplied properly.

You have to join as tile setters and Answer a few setup questions and you can upload the videos and pictures of your past work. Choose the best subscription plan and your profile will be active for customers to view.
 

JustTileSetters  is exclusive app and website for tile contractors in United states . JTS do not charge for any leads or take any commission on the job done by you. We have fixed monthly subscription. Also we do marketing for you in your area .

No, JustTileSetters does not charge for any leads.
 

Every customer creates a profile in JustTileSetters and based on thier zip code we show them list of Tile contractors available and once they select the tile contractors they will get notified on text messages along with customer deatils so that they can call them . Customer get text that this contractors will call you along with name .

Yes. We have a rating and reviews system inbuilt for customers to review your work after you complete your job.

No JustTileSetters does not charge any commission for the work done by you .You keep it all.

All of your personal information associated with your account, including your name, email address, and any other identifying information that you have provided to us, will be permanently deleted from our system. Any data you uploaded to our platform or associated with your account will also be deleted.

We will make every effort to delete all of your data immediately upon request. However, we may retain certain data for legal or regulatory purposes, to protect our business interests, or as required by law.

No, it cannot be recovered once your account has been deleted.

No, you can delete your account yourself by following the steps outlined in the account settings or account page. However, if you have any concerns or questions about the deletion process, please feel free to contact our customer support team for assistance.

No, there is no fee to delete your account.